Metravyx Ltd
Smartphone App Design & Analytics Solutions
Smartphone App Design & Analytics Solutions
Last updated: October 2026
This Privacy Policy explains how Metravyx Ltd ("we", "us", "our") collects, uses, stores and shares personal data when you use the Oakwell Edge mobile application (the "App").
Metravyx Ltd (Company No. 17224600) is the data controller for personal data processed through Oakwell Edge.
Email Support:
support@metravyx.com
(or via the Support section of the App)
Postal Address: METRAVYX LTD, Suite A, 82 James Carter Road, Mildenhall, IP28 7DE
Oakwell Edge is a free-to-play sports prediction competition. Apple Inc. and Google LLC are not sponsors of, partners with, or responsible for conducting any contests, leaderboards, or prize giveaways within this App. All competitions and prizes are organized and fulfilled solely by Metravyx Ltd and its authorized partners.
Oakwell Edge is strictly intended for users aged 14 and over. By registering, you confirm that you are at least 14. We do not knowingly collect personal data from children under 14. If we become aware that an account belongs to a child under 14, we will immediately delete the account and all associated data from our servers.
Depending on how you use the App, we collect the following categories of data:
We process personal data under UK GDPR and EU GDPR for the following purposes:
Where we rely on legitimate interests, these include protecting the integrity of competitions, preventing fraud and abuse, securing user accounts, and maintaining the reliability and stability of our services. We only rely on this basis where these interests are not overridden by your data protection rights.
Notifications are entirely optional. You must grant explicit permission via your device operating system before we can send you alerts. You can change your notification preferences at any time inside the App's Profile menu or via your device's native OS settings.
Your phone number is not required to receive notifications. Push notifications are delivered via device tokens from Firebase Cloud Messaging on both iOS and Android, independent of any phone number you provide. Notifications work on both platforms whether or not you supply a phone number during registration.
If we use mobile advertising networks to fund the App, we comply with Apple's App Tracking Transparency (ATT) framework and Google's Play Safety policies. We will only track your activity across third-party apps for advertising purposes if you explicitly opt-in.
You are in control of the communications you receive. You can opt out or unsubscribe at any time:
Opting out will not affect the operation of your account or your ability to play, though we may be unable to contact you about prizes if prize-related contact is turned off.
The App does not use cookies or third-party analytics or advertising trackers. Operational data is processed by Google Firebase / Google Cloud solely to host and operate the service, as described in Section 9.
Our website may use essential cookies required for it to function. We do not use website analytics or marketing cookies. If this changes, we will update this section and, where required, request your consent first.
We do not sell your personal data to third parties. We share data only with trusted partners required to deliver the service:
Your data may be processed outside the UK and the European Economic Area (EEA) by our cloud service providers (such as Google). Where these transfers occur, we safeguard your data using approved contractual transfer mechanisms, such as UK International Data Transfer Agreements (IDTAs) and EU Standard Contractual Clauses (SCCs).
We retain your account and prediction data for as long as your account remains active. Typical retention periods are set out below:
| Data Type | Retention |
|---|---|
| Account and profile data | Until account deletion |
| Predictions and leaderboard data | Until account deletion |
| Security and authentication logs | Up to 12 months |
| Consent records | Kept while the relevant consent is active, and deleted or irreversibly anonymized when your account is deleted |
| Prize fulfilment records | Up to 6 years where required for tax, accounting or legal purposes |
| Support correspondence | Up to 12 months after the query is resolved |
Where specific retention periods are not listed, we keep personal data only for as long as necessary for the purpose it was collected.
We retain your account and prediction data for as long as your account remains active.In compliance with Apple and Google developer policies, you have the right to delete your account at any time. You can trigger instant deletion directly from the Profile section of the App, or by contacting support@metravyx.com.
Upon account deletion, personal data is deleted or irreversibly anonymized without undue delay. Residual copies may remain in secure backup systems for up to 7 days before being overwritten, unless retention is strictly required for legal, regulatory, or anti-fraud dispute-handling reasons.
Under UK and EU data protection laws, you have the right to request:
To exercise these rights, please submit a request through the App's Support section or email support@metravyx.com. You also have the right to lodge a complaint with your supervisory authority, such as the UK Information Commissioner's Office (ICO) — guidance is available at ico.org.uk/make-a-complaint.
We may update this Privacy Policy from time to time to maintain platform compliance. Material changes will be communicated by updating the "Last updated" date above and, where appropriate, via a prominent notice inside the Oakwell Edge App.